Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide when creating an account (name, email), placing orders (shipping address, phone number), and using our services. We also collect usage data such as pages visited and actions taken on the Platform.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you about orders and updates, and ensure the security of the Platform. We do not sell your personal information to third parties.

3. Data Sharing

We share your information only as necessary to fulfill orders (e.g., shipping address with sellers), process payments (with Paystack), and comply with legal obligations. Sellers receive buyer shipping details for order fulfillment only.

4. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest. Payment information is handled by Paystack and never stored on our servers.

5. Cookies

We use essential cookies to maintain your session and preferences (such as currency selection). We do not use third-party tracking cookies.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can update your profile information at any time through your account settings. To request data deletion, please contact us.

7. Data Retention

We retain your account data as long as your account is active. Order records are retained for legal and accounting purposes. You may request account deletion by contacting support.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or Platform notification.

9. Contact

For privacy-related questions, please contact us at privacy@sogeworld.com.